Transforming hospitality experiences

Project overview

Experience the travel being connected, Away Together is a sophisticated hospitality solution which interconnects many elements in the hospitality industry.

A digital platform offered to hotels or guest-centric facilities to interconnect guests with advertising, pamphlets, local events, adventures, sports and meetups. Spot on event organizing capabilities among guests who share common interests. Explore geographies like never before.

Business challenge

Most travel experiences become miserable and leave unpleasant memories due to the "Unknowns" in the destinations. Building a digital companion surrounded by credible information from local businesses, the hotel itself and other nearby entities for travelers to stay connected and notified about destinations would solve these issues. Make the events on the fly with "like minded people" in an unknown destination would leave ever loving memories of a great trip. Conceptualizing this idea to a full-fledged platform was a great challenge before us.

"Simply a great business challenge"

Client requirements

A digital platform with mobile and web interfaces offering the best User Experience fit for travelers to connect with hotels, local businesses, and co-guests in the hotel. A paperless, pamphlet-free hotel environment, particularly for destinations like Barbados where commodities are expensive for paper-based information sharing. An application to instantly connect, organize events, and broadcast with guests, creating a joyful and memorable trip for a lifetime.

Our approach

Flycatch developed the Away Together platform based on the "Lean Startup Methodology." The challenge of converting the most useful feature backlog to a Minimum Viable Product was a phenomenal journey. Flycatch tailored phased approach helped evolve the MVP into a matured platform. Prioritization of project features with seamless and transparent client interactions left no surprises. A well-thought Agile culture made feature additions very "Organic." Six months of the project resulted in a very satisfied client who wasted no time in hitting the market.

Business benefits

• Accelerated time to market.

• Since the global rollout, the platform launched across the United States, Caribbean Islands, South Africa and Saudi Arabia.

• Operations began with onboarded high-end hotels.

• Large user base in short turnaround.

• Run Simple and Run Better strategy helped the client manage production support and further enhancements at low cost while stabilizing the application effectively.

What the client loved

"THEY HAVE PERFORMED ABOVE AND BEYOND OUR EXPECTATIONS.

Flycatch has delivered 100% of the promised deliverables. They are communicative and responsive, ensuring a smooth workflow. Their work ethic and customer service level are hallmarks of their work. They are hardworking, efficient, and punctual."

JOHN BEUCHERT

COO, Away Together